FAQ – Frequently Asked Questions

1. What types of events does Momentous Events host?

We specialize in hosting elegant, formal events for couples who want to reconnect and celebrate love. Our events feature live music, gourmet dining, raffles, photo opportunities, and themed atmospheres designed to create unforgettable experiences.

2. Are your events only for couples?

Yes, our events are specifically designed for couples, whether married, engaged, or dating—who want to enjoy a special night out together.

3. What is the dress code for your events?

Our events typically have a formal or semi-formal dress code. Each event may have a specific theme (e.g., Masquerade, Great Gatsby) with suggested attire. Dress code details will be shared in the event description.

4. What is included in the ticket price?

Ticket prices typically include access to the event, a plated dinner, dessert, entertainment, and unique features like raffles, photo booths, or keepsakes. Full details vary per event and are listed in each event description.

5. Why are ticket prices set at a premium?

Our ticket pricing reflects the high-quality experience we provide, including a gourmet multi-course dinner, elegant decor, live entertainment, professional photography opportunities, and unique touches that make each event truly special. Unlike a standard night out, our events are carefully curated to deliver a one-of-a-kind, memorable experience designed for couples looking to reconnect and celebrate love in an elegant setting. Pricing varies based on venue, entertainment, and additional offerings to ensure an exceptional experience.

6. Are tickets refundable?

Most tickets are non-refundable once the event begins. Refunds are only considered for full event cancellations or significant changes. Each event's specific refund policy is available in its Terms & Conditions.

7. Why isn't the event location set yet?

We are finalizing a venue that meets our high standard for elegance and ambiance. Rest assured, it will be within the region advertised. If the finalized location does not work for you, you may request a refund within 7 days of the announcement.

8. Are your events family-friendly?

Our events are exclusively for adults, with a minimum age requirement of 21. This ensures an intimate, elegant atmosphere for couples to enjoy.

9. How can I purchase tickets?

Tickets can be purchased securely through our official website at MomentousEvents.net. Be cautious of unauthorized sellers to avoid counterfeit tickets.

10. Will you notify me if the event details change?

Yes, we will notify all ticket holders via email if there are any changes to the event’s date, time, or location. Please ensure the email address you provide during checkout is accurate.

11. Do you accommodate dietary restrictions?

We strive to accommodate dietary needs whenever possible. If you have specific restrictions or allergies, please contact us before the event at [info@momentousevents.net] to discuss available options.

12. Can I resell my ticket?

Tickets cannot be resold, transferred, or used for promotional purposes without prior written approval from Momentous Events. Unauthorized resales or transfers may result in the ticket being voided.

13. What should I bring to the event?

Please bring your event ticket (printed or digital) and a valid government-issued photo ID for entry. If additional items are required, they will be specified in the event details.

14. What happens if I’m late to the event?

Doors open at the listed start time, and we recommend arriving early to enjoy the full experience. Late arrivals may miss key portions like dinner service, seating arrangements, or timed activities.

15. How do I stay updated on upcoming events?

Join our mailing list at MomentousEvents.net to receive updates, exclusive offers, and announcements about future events. You can also follow us on social media!

16. What if an event is canceled due to unforeseen circumstances?

In the rare case of cancellation, we will notify all ticket holders and provide details about refunds, rescheduling, or alternative accommodations.

17. Who can I contact if I have more questions?

For further inquiries, feel free to email us at [info@momentousevents.net]. Our team is here to ensure you have a seamless and enjoyable experience.

18. Are drinks included with my ticket?

One signature drink may be included depending on the event. Additional alcoholic and non-alcoholic beverages will be available for purchase. Drink inclusion will always be listed in the event details.

19. Can I opt out of being photographed or filmed?

Momentous Events may capture photos and videos for promotional use. If you prefer not to appear in any media, please inform an event team member at check-in. While we will make every effort to accommodate your request, complete exclusion cannot be guaranteed in crowd scenes.

20. What safety measures are in place?

Guest safety is a top priority. We follow all local health guidelines and reserve the right to deny entry to anyone displaying symptoms of illness or engaging in unsafe behavior. Security may be present at select events for the safety of all attendees.